5

I brought the crush washer required for an oil change on my car. This has never been an issue anywhere else. They didn't use it as requested, and now I have a slight oil leak. When I called to report the issue, Brian (the manager), said "ok". No apology, attempts at service recovery, nothing. Blatant disregard for a poorly executed job. Find somewhere else to take your car for service! Review amended for follow up service. Kalil was very professional, and they took care of everything.

Thank you for taking the time to write the review. We apologize, that’s not the experience we want you to have with us. Can you please reach out to us at 469-767-6777 to get some more information and get the issue resolved. Thank you

- Nortex Lube and Tune
5

Great customer service and efficient crew. Would go back for service and I definitely recommend this business.

Thank you for you review, we appreciate it. Have a wonderful new years.

- Nortex Lube and Tune
5

I've been a customer at this Nortex several times, and I've had good experiences so far.

Thank you Patrick for your review, we appreciate the kind words.

- Nortex Lube and Tune
5

This entire shop is nice. Clean lobby, complimentary beverages, clean restrooms, courteous employees. In and Out oil changes and will check other concerns and give you options and tips to keep your vehicle in top notch performance.

Thank you, Faye. We appreciate your feedback on our clean lobby, restrooms, and courteous employees. We hope to see you in again soon.

- Nortex Lube and Tune
5

Very Friendly. The service Great. Didn't have wait long. Even I had too It's relaxing atmosphere.

Thanks Roger! We are so happy to hear that you had a great experience.

- Nortex Lube and Tune
5

Great service and very helpful. We had issues with our oil pan from a different service center and the guys at Nortex were very helpful. My wife took the van in and they took care of the problem very quickly and at a very reasonable price. We will definitely be going back. I highly recommend checking them out!

Mike, we are so happy to hear that you had a positive experience with us. It is always our pleasure to serve you.

- Nortex Lube and Tune
5

Went in on a Thursday evening for state inspection. The place is neat and staff is friendly. Overall it took only 15 min to get the inspection done and drive out. Pricing was transparent. Will come back for sure

Thank you Kevin for your review, we appreciate the kind words. Have a wonderful day.

- Nortex Lube and Tune
5

Inspection done the other day. Staff great and friendly. Was in and out in no time. . Update: As always, coming in to get inspection done and staff is great. In and out quickly and they do a wide range of basic services that are reasonably priced. Great comfortable couches in waiting area and complimentary tea and Starbucks coffee.

Brandon, We are happy to hear that you had such a great experience during your inspection the other day. We look forward to helping you in the future with your car repair needs.

- Nortex Lube and Tune
4

Very nice shop. Good service. Cashier could have tried to help more with finding discount information when I asked though. He spoke so softly you could barely hear him when he spoke.

Thank you Kyle for your review, have a wonderful day.

- Nortex Lube and Tune
5

I come here all the time and get great service. Would recommend to anyone.